Skills & Competencies for Truck Dispatch Supervisor

Truck Dispatch Supervisor job profile

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JOB SUMMARY for Truck Dispatch Supervisor

Supervises the dispatching of trucks to convey freight to assigned destinations in a timely and efficient manner.

JOB RESPONSIBILITIES for Truck Dispatch Supervisor

Tracks deliveries via computer systems and monitors communication lines to assist with complex or immediate questions. Reviews driver assignments, delivery time, and other transportation data to evaluate driver performance. Ensures dispatchers and drivers are educated and compliant with all DOT, state, local, and company regulations.

Truck Dispatch Supervisor SALARY RANGE

BASE 50%
$66,084
TOTAL 50%
$68,105
Job Level
S01
Job Code
TR20000056
Education/Degree
Bachelor's Degree
Reports To
Manager

Truck Dispatch Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Truck Dispatch Supervisor skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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9 general skills or competencies (Job family competencies) for Truck Dispatch Supervisor

1 Job Family Competencies – Safety Management
Proficiency Level -2
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Explains the importance of hazard analysis and critical control points (HACCP) in safety management.
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Level 2 Behaviors
(Light Experience)
Identifies and reports any safety hazards at worksites to the management.
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Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accidents and near misses records to prevent future incidents.
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Level 4 Behaviors
(Extensive Experience)
Oversees all phases of workplace repair, installations, and renovations to ensure employees' safety.
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Level 5 Behaviors
(Mastery)
Leads the organization in modifying existing processes and procedures to meet safety requirements.
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2 Job Family Competencies – Preventative Maintenance
Proficiency Level -2
Skill definition-Developing and implementing maintenance strategies to increase equipment life expectancy and avoid unplanned downtime.
Level 1 Behaviors
(General Familiarity)
Identifies specific preventative maintenance guidelines for different types of equipment and systems.
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Level 2 Behaviors
(Light Experience)
Follows standard guidelines in performing basic preventative maintenance tasks.
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Level 3 Behaviors
(Moderate Experience)
Performs complex preventative maintenance to maximize the service life of the equipment and systems.
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Level 4 Behaviors
(Extensive Experience)
Reviews the preventative and predictive maintenance systems and communicates improvement areas.
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Level 5 Behaviors
(Mastery)
Forecasts and prioritizes maintenance and inspections utilizing program planning.
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3 Truck Dispatch Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Truck Dispatch Supervisor
Proficiency Level - 4
5 Competency for - Truck Dispatch Supervisor
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Truck Dispatch Supervisor

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -2
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Identifies our internal and external sources for the SOPs we need.
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Level 2 Behaviors
(Light Experience)
Participates in the implementation of new SOPs and enhancement of existing ones.
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Level 3 Behaviors
(Moderate Experience)
Maintains the accuracy of SOPs to provide consistent guidance in our workplace.
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Level 4 Behaviors
(Extensive Experience)
Leverages the use of SOPs to solve business and operation problems.
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Level 5 Behaviors
(Mastery)
Keeps abreast of industry regulation and its effect on our internal SOPs.
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2 Core Competencies – Planning and Organizing
Proficiency Level -2
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Documents best practices in planning and organizing work to address important tasks.
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Level 2 Behaviors
(Light Experience)
Discusses the positive and negative outcomes of planning and organization in the workplace.
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Level 3 Behaviors
(Moderate Experience)
Helps set up new practices to anticipate and address the needs of planning and organization initiatives.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the adoption of advanced tools to streamline the process of planning and organization.
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Level 5 Behaviors
(Mastery)
Develops best practices in planning and organizing activities to improve organizational efficiency.
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3 Truck Dispatch Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Truck Dispatch Supervisor
Proficiency Level - 4
5 Competency for - Truck Dispatch Supervisor
Proficiency Level - 5

Summary of Truck Dispatch Supervisor skills and competencies

There are 0 hard skills for Truck Dispatch Supervisor.
9 general skills for Truck Dispatch Supervisor, Safety Management, Preventative Maintenance, Dispatch Operations, etc.
7 soft skills for Truck Dispatch Supervisor, Standard Operating Procedures (SOP), Planning and Organizing, Team Management and Team Building, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Truck Dispatch Supervisor, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Planning and Organizing, and be proficient in Team Management and Team Building.

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